Return and Refund Policy

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We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item(s) within 30 days of delivery for a refund or exchange. Please note the following guidelines for our return policy:

1. Eligibility:

   - Only items purchased directly from our store are eligible for return.

   - The item(s) must be unused, in the same condition as received, and in their original packaging.

2. Return Process:

   - To initiate a return, please contact our customer support team within 30 days of delivery.

   - Provide your order details and reason for the return.

   - Our customer support team will assist you with the return process and provide a return authorization number (RAN) if necessary.

   - Please include the RAN on the package when returning the item(s).

3. Return Shipping:

   - The customer is responsible for the return shipping costs unless the return is due to our error or a defective product.

   - We recommend using a trackable shipping method to ensure the safe return of the item(s).

   - Refunds will be processed upon receiving the returned item(s) and verifying their condition.

4. Refunds:

   - Once the returned item(s) are received and inspected, we will process the refund within [2] business days.

   - The refund will be issued to the original payment method used for the purchase.

   - Please note that it may take additional time for the refund to reflect in your account depending on your financial institution.

5. Exchanges:

   - If you wish to exchange the item(s) for a different size, color, or model, please contact our customer support team.

   - Exchanges are subject to product availability.

   - Return shipping costs for exchanges are the responsibility of the customer, unless the exchange is due to our error or a defective product.

Please note that certain items may be non-returnable or subject to specific return conditions, such as personalized items or final sale items. Such conditions will be clearly stated on the product page.

If you have any further questions or need assistance with your return, please don't hesitate to reach out to our customer support team.

Thank you for shopping with us!